General Terms & Conditions

Legal Notice

1-References of the company

THE-DHARMA-STORE.COM (below TDS) is a trademark of Dixite SPRL

VAT number: BE0465685815

Rue de rosières, 91

B-1332 GENVAL

Belgium

e-mail: sav@the-dharma-store.com

2-applicable Rights

We apply the European law on consumer rights and the Belgian law for all other aspects. The competent court for any disputes is the Nivelles Commercial Court (Belgium).

3-Copyright

All rights reserved to DIXITE SPRL.

This site is for personal use via a browser and for an online consultation. It is strictly ILLEGAL to download all or part of the website the-dharma-store.com and / or to print a copy without written authorization of DIXITE SPRL.

We assume no responsibility for access to information or any other site that is linked to or from this site. All names and logos of the-dharma-store.com website are the exclusive property of DIXITE SPRL, unless otherwise indicated. Without the written permission of DIXITE SPRL, it is not allowed to use these trademarks and logos.

4-Legal age

By ordering products on the-dharma-store.com (TDS), you declare that you are 18 years old or older.

5-General Regulation on Data Protection

5.1-Privacy Statement

TDS respects the privacy of all its users and ensures that the personal information you provide to us is treated in strict confidence.

We only use your information for faster and easier processing of your orders. For the rest, TDS will never give access to your personal data to third parties without asking and having your prior consent.

As consumers, TDS users have the right to access, modify or delete the data provided for in European Regulation No. 2016/679, known as the "General Data Protection Regulation" (GDPR). In all parts of the website where you enter personal data, communications between the TDS website and your browser are secured via the HTTPS protocol with a valid SSL certificate. TDS uses personal data for the following services:

  • Your personal data is managed within our e-commerce software.
  • Your data is used for the evaluation, application and execution of the delivery contract and to manage the resulting customer relationship, which includes the implementation of TDS targeted marketing and the recovery of amounts due, the fight against anti-fraud and compliance with legal obligations.
  • Your data is also used to keep you informed about promotions, product arrivals or opportunities available on the TDS website.
  • Your data on donations and sponsorships made on the TDS website are used to inform the charities of each of your donations so that they can send you a tax certificate (if they are able to do so). If you do not agree, you are free to remain completely anonymous.

5.2-Donations and sponsorships

All donations and sponsorships made on the TDS website are made according to the "sponsorship and donation charter" signed between DIXITE SPRL and the association receiving the donation.

To view this charter, please visit here. DIXITE SPRL does not transmit any tax certificate for donations made through its website. If you have given your consent during your donation, DIXITE SPRL will send your contact information to the association so that it can send you a certificate. DIXITE SPRL is in no way responsible for the transmission of the tax certificate by organizations receiving donations. All donations are fully donated to the beneficiary associations. There is no right of renunciation on donations made on the TDS platform.

5.3- Data Subcontractors

We use certain companies to help us manage our online services. Our main subcontractors are listed below, but occasionally we may use the services of other subcontractors:

  • Paypal, for online payments
  • Ingenico, Atos / Worldline, for online payments
  • Mailchimp, our tool for newsletters

6-Unsubscribe

If you no longer wish to receive our commercial offers, please email us at sav@the-dharma-store.com or use our unsubscribe feature on the web site.

7 Guarantee

7.1-Legal Warranty

Under the “European Consumer Protection Act” for sale of consumer goods, the consumer has a number of legal rights. Each item is subject to a legal warranty from the date of purchase (or delivery) by the first owner. No commercial warranty infringes these rights.

In accordance with the European legislation, TDS provides a 2-year warranty on all products in its catalog from the date of delivery of the product.

7.2-Application of the Guarantee

To use the guarantee, the customer must be able to present his receipt as proof of purchase because to determine the warranty period, TDS verifies the billing date and the date of the first announcement of the defect in writing and by registered mail.In TDS context, an e-mail addressed to our customer service (see CONDITIONS OF SALE) will be also accepted as being motivated in writing.

The warranty (commercial and/or legal) never applies to defects resulting from accidents, negligence, falls, abnormal or abusive use, use in opposition to the purposes for which the product was designed, non-respect of instructions or manual, adaptations or changes to the article, rough use and poor maintenance. It is also not applicable on items that have a shorter life, or on parts that are subject to normal wear such as incense, etc. No warranty is recognized for items not purchased at TDS.

The guarantee is also non-transferable to third-parties.

Under the guarantee, the maximum that can be recovered via TDS is either repair, replacement or reimbursement of the delivered goods, with the exception of all consequential and/or indirect damages.